Your Janssen CarePath Care Coordinator can:
- Review your health plan benefits to help answer questions you may have about insurance coverage for REMICADE®
- Identify options that may help make REMICADE® more affordable, if needed
- Help you locate an infusion center near your home or office if your doctor’s office does not have an infusion center
- Provide treatment education support. We invite you to learn more at Remicade.com.
Get started with a Janssen CarePath Account
Sign Up or Log In to your personal Janssen CarePath Account so you can learn about your insurance coverage for REMICADE®; if eligible, enroll in the Janssen CarePath Savings Program and manage program benefits; and find support to help you start and stay on track with your Janssen medication.
Janssen CarePath provides a range of infusion support resources to assist you.
Infusion Site Locator
If your doctor’s office does not have an infusion center, use the search capabilities of 2infuse.com to help you locate an infusion site convenient to your home or doctor’s office. Searchable by city or ZIP code, this helpful site provides detailed search results organized by driving distance. This website also includes valuable information about the infusion sites such as business hours, insurance plans accepted, and medications infused.
This database is compiled for informational purposes only. This website offers the user the opportunity to locate and contact an infusion site of care. Inclusion of centers in this database does not represent an endorsement, referral or recommendation from Janssen Biotech, Inc. Check with your health plan on insurance coverage for the center. Please see more information on the website.
A Nurse is Just a Phone Call Away
If you've spoken with your doctor and still have questions about the infusion process for REMICADE®, Janssen Nurse Support* is available to answer additional questions. Nurses can provide more information on how to prepare for your infusion and what you may expect during the infusion process.
Connect with Janssen Nurse Support at 877-CarePath (877-227-3728), available Monday - Friday, 9:00 AM to 8:00 PM ET. At all other times, a nurse will typically return your call in 15 minutes.
*Janssen Nurse Support is limited to education about your Janssen medication, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.
Watch the REMICADE® Infusion Video
After talking to your doctor, you may still have questions about receiving an infusion. The REMICADE® infusion video walks you through the steps for the REMICADE® infusion process—before, during, and after treatment—and explains what to expect during the infusion.
Health Insurance Open Enrollment Guide
Even if you keep the same health plan year to year, your benefits can change. This guide can help you review your coverage and make changes if needed during the open enrollment period so you can stay on treatment in the new benefit period, usually beginning January 1.
If you’re enrolled in Medicare and using Medicare insurance to pay for your medications, our Medicare Resource Guide provides important information to consider as you are selecting your insurance coverage.
If your health plan does not approve REMICADE® treatment
Sometimes you may not be able to obtain the medication that your doctor has ordered for you. For example, your health plan might not cover the medication because it is not on the plan’s drug list (formulary) or the cost is higher than you think you should have to pay. In these situations, you and your doctor have the right to ask the health plan to explain its decision and to consider making the medication available to you as an exception to its policies.
If you have questions, please call Janssen CarePath at 877-CarePath (877-227-3728), Monday - Friday, 8:00 AM to 8:00 PM ET.