Janssen CarePath provides the additional support you may need to help you get started with INTELENCE® treatment, once you and your doctor have decided that INTELENCE® is right for you. You can call a Janssen CarePath Coordinator at 866-836-0114.
Your Janssen CarePath Care Coordinator can:
- Review your health plan benefits to help answer questions you may have about insurance coverage for INTELENCE®
- Identify options that may help make INTELENCE® more affordable, if needed
- Review available resources and help you choose the resources that may best meet your needs
- Provide treatment education support. We also invite you to learn more at Intelence.com.
Get started with a Janssen CarePath account
Sign Up or Log In to your personal Janssen CarePath account so you can check your insurance coverage for INTELENCE® and find support to help you stay on track with your Janssen medication. Within your account you can:
- Link your account to your prescriber
- Request a benefits investigation
- See the results of your benefits investigation to understand your insurance coverage
- Learn about treatment support programs
If Your Health Plan Does Not Approve INTELENCE® Treatment
Sometimes you may not be able to obtain the medication that your doctor has ordered for you. For example, your health plan might not cover the medication because it is not on the plan’s drug list (formulary) or the cost is higher than you think you should have to pay. In these situations, you and your doctor have the right to ask the health plan to explain its decision and to consider making the medication available to you as an exception to its policies.
If you have any questions, please call a Janssen CarePath Care Coordinator at 866-836-0114, Monday - Friday, 8:00 AM - 8:00 PM ET. Multilingual phone support is available.
- INTELENCE® is a prescription medicine that is used in combination with other antiretroviral medicines to treat human immunodeficiency virus-1 (HIV-1) infection in adults and children 2 years of age and older, who have taken HIV-1 medicines in the past. HIV-1 is the virus that causes AIDS (Acquired Immune Deficiency Syndrome).
- INTELENCE® is not recommended for use in children less than 2 years of age.
INTELENCE® does not cure HIV infection or AIDS. You must stay on continuous HIV therapy to control your HIV infection and decrease HIV-related illnesses.
Ask your healthcare provider if INTELENCE® is right for you.
What are the possible side effects of INTELENCE®?
INTELENCE® can cause serious side effects including:
Severe skin rash and allergic reactions. Skin rash is a common side effect of INTELENCE®. The risk of getting a skin rash is higher in females. Rarely, rash can be severe and may lead to death. Severe skin rash with blisters or peeling skin, including the area around the mouth or eyes, may happen more frequently in children less than 18 years of age who take INTELENCE® in combination with other HIV-1 medicines than in adults. Call your healthcare provider right away if a rash develops; severe cases may
need to be treated in a hospital
If you get a rash with any of the following symptoms, stop taking INTELENCE® and call your healthcare provider right away:
- generally ill feeling
- extreme tiredness
- muscle or joint aches
- blisters or sores in mouth
- blisters or peeling of the skin
- redness or swelling of the eyes
- swelling of the mouth, lips, or face
- problems breathing
Sometimes allergic reactions can affect body organs, such as your liver. Call your healthcare provider right away if you have any of the following signs or symptoms of liver problems:
- yellowing of your skin or whites of your eyes
- dark or tea-colored urine
- pale-colored stools (bowel movements)
- nausea or vomiting
- loss of appetite
- pain, aching, or tenderness on the right side of your stomach area
- Changes in your immune system can happen when you start taking HIV medicines. Your immune system may get stronger and begin to fight infections that have been hidden
- Changes in body fat can happen in people taking HIV-1 medicines. The cause and long-term health effects of this condition is not known
- The most common side effects of INTELENCE® in adults include rash as well as numbness, tingling or pain in the hands or feet
- The most common side effects of INTELENCE® in children include rash and diarrhea
This is not a complete list of all side effects. If you experience these or other symptoms, contact your healthcare provider right away.
What should I tell my healthcare provider before taking INTELENCE®?
Before taking INTELENCE®, tell your healthcare provider if you:
- have liver problems, including hepatitis B or C
- are pregnant or plan to become pregnant. Tell your healthcare provider if you become pregnant during treatment with INTELENCE®
- are breastfeeding or plan to breastfeed. Do not breastfeed if you take INTELENCE®. INTELENCE® can pass to your baby in your breast milk. You should not breastfeed if you have HIV because of the risk of passing HIV to your baby
- Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements
- Do not start a new medicine without telling your healthcare provider
You are encouraged to report side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.
Please see the full Product Information in PDF format for more details.