Contact Us

Contact us for reimbursement information and other resources for healthcare professionals and their patients.

If you have questions regarding our products, need to report an adverse event, or have a product-quality complaint, please contact Janssen Medical Information at 800-JANSSEN (800-526-7736), Monday through Friday, 9:00 AM to 8:00 PM, ET; Saturday and Sunday, 9:00 AM to 5:00 PM, ET.

Janssen Medical Information will be happy to answer product-related questions. However, we cannot recommend treatment or offer medical advice.

Janssen CarePath

Phone: 877-CAREPATH (877-227-3728)

Hours: Monday - Friday 8 AM - 8 PM ET.