Contact us for reimbursement information and other resources for healthcare professionals and their patients.
If you have questions regarding our products, need to report an adverse event, or have a product-quality complaint, please contact Janssen Medical Information at 800-JANSSEN (800-526-7736), Monday through Friday, 9:00 AM to 8:00 PM, ET; Saturday and Sunday, 9:00 AM to 5:00 PM, ET.
Janssen Medical Information will be happy to answer product-related questions. However, we cannot recommend treatment or offer medical advice.
Phone: 877-CAREPATH (877-227-3728)
Hours: Monday - Friday 8 AM - 8 PM ET.